Aircel — deduction of money for caller tune although not requested | |||
I am aircel prepaid user who has been tried with ur worst and bad services every time is deducing money without any reason.. Now I have got a message of subscribing dialer tune although I didn't request and i[censored] don't refund my Rs35 which was deduced for caller tune .. I will throw this sim in dustbin and break the sim .. I[censored] don't return my money within 2hours I will throw the sim in dustbin and stop the callertune... You are the bloody fools who think customers as but we are not... You have deduced 2times I was silent but not this time... You must return my Rs35 within 2hours or else I will throw the aircel sim in dustbin.. I have given you the last chance... Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi banwarilalagarwal,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quic k resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quic k resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear Mr. Agarwal,
Greetings from Aircel!Your concern has been raised under SR number 1-[protected].We
would like to inform you that Rs 35 (30 + 5) was deducted on 5/22/2015
16:46:50 and 16:47:10 for CRBT service. We would also like to inform you
that charging has been done after getting confirmation from your end;
however as per request service has been deactivated on 5/23/2015 14:22.
We have also processed for the refund of the deducted amount on Good
will Gesture and the same will be credited to your mobile number main
account within 48hrs. Please ignore those website or web link which are
chargeable, to stop this type of charging.Looking for your kind co - operation and assuring best of our services.
Truly
Customer Service Desk,
Aircel.
Greetings from Aircel!Your concern has been raised under SR number 1-[protected].We
would like to inform you that Rs 35 (30 + 5) was deducted on 5/22/2015
16:46:50 and 16:47:10 for CRBT service. We would also like to inform you
that charging has been done after getting confirmation from your end;
however as per request service has been deactivated on 5/23/2015 14:22.
We have also processed for the refund of the deducted amount on Good
will Gesture and the same will be credited to your mobile number main
account within 48hrs. Please ignore those website or web link which are
chargeable, to stop this type of charging.Looking for your kind co - operation and assuring best of our services.
Truly
Customer Service Desk,
Aircel.
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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The last chance for your company, return the money immediately...
Contact details
Mob [protected]
Date of deduction -22/05/15