[Resolved] Aircel — Deduction of money from my prepaid account without my knowledge | |
Recently i received a message saying " Thank you for using aircel services " and when i checked my account after this message Rs. 30 was deducted from my prepaid account.. my number is [protected]. kindly look into the matter. please find out as to why amount was deducted. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Abhishek Hegde,
As per the analysis done, checked & found you are activated the NDTVVLPK services activated through WAP.As you are come back after 24 hrs waiver is not applicable but as a One-time goodwill gesture of waiver is given of Rs.30/- credited in your account. The services of NDTVVLPK are deactivated..Please be informed For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.
Regards,
Aircel Social Care Team
As per the analysis done, checked & found you are activated the NDTVVLPK services activated through WAP.As you are come back after 24 hrs waiver is not applicable but as a One-time goodwill gesture of waiver is given of Rs.30/- credited in your account. The services of NDTVVLPK are deactivated..Please be informed For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in