[Resolved] Aircel — Deduction of money without permission

aarav1704

from Delhi, Delhi

Address:	Kanpur, Uttar Pradesh, 208005
Website:	Aircel

Rs 99/- debited twice on 15, 16 August and Rs 50/- on 20 August, although I had DND activated. Customer care don't take calls, if take, they don't solve my problem with absurd reason.They are telling after deduction within 24 hours you have to contact customer care, I did it several times but customer care was busy and call was disconnected from there .Kindly refund my money.

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Sep 26, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2016

Aircel Customer Care's response Dear aarav1704,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 26, 2016

Aircel Customer Care's response Dear aarav1704,

We would like to inform that amount will be reflected in your account within next 24 hours.

Warm Regards,
Aircel Social Media Team