Comments
Dear Customer(A Athisii),
As per system validation it was found that you were charged Rs. 75 as subscription fee for SGZO75 from SRRS activated through WAP on 12/04/2016 at 00:23:25 and Consent ID: CG23302160412002130511573 has been generated on 12/04/2016 at 00:23:25.
The same has been deactivated on 15/04/2016 at 00:42:09.
As you have called beyond 24hrs of balance deduction waiver could not be processed .
Call charge to call 121 is 50p/3min.
Kindly send L5VAS to 121 (toll free) to know the last 5 VAS deduction or call 155223 (toll free) to know the active VAS on your Aircel number..
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
As per system validation it was found that you were charged Rs. 75 as subscription fee for SGZO75 from SRRS activated through WAP on 12/04/2016 at 00:23:25 and Consent ID: CG23302160412002130511573 has been generated on 12/04/2016 at 00:23:25.
The same has been deactivated on 15/04/2016 at 00:42:09.
As you have called beyond 24hrs of balance deduction waiver could not be processed .
Call charge to call 121 is 50p/3min.
Kindly send L5VAS to 121 (toll free) to know the last 5 VAS deduction or call 155223 (toll free) to know the active VAS on your Aircel number..
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in