Aircel — Deduction without information

Address:Patna, Bihar

My name is ranjan and my mobile n is [protected] Your services are very unsatisfied...me since a long time you have no any solution for your own services like a service which is activated by any your customers by mistake then your have no solution of it ...I have activated your services hangama by mistakes... But you charged me 5 at many time so I have join your care service 198 to deactivate it but you always say deactivate it to call 155223 but this service is so fraud and say you have no activated any value added services instead you charged me 5 every time... Resolve it as soon as possible...
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Aircel customer support has been notified about the posted complaint.
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Hi [protected]@gmail.com,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi [protected]@gmail.com

As per our system records you had been charged for WAP service and has been credited Rs.10 as goodwill gesture.

Regards,
Aircel Social Care Team

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