[Resolved]  Aircel — Deduction without information

Address:Patna, Bihar

There is no value of consumer complaints for this type of company like aircel... They were cheated... And will be cheat... I was complaint just two days ago for a fraud service... And now today... My aircel no. Is [protected], and i have not subscribed any bluddy service like this on my number but a message received you have subscribed aircel fun tv. When i send a msg STOP to 155223 It say you have not subscribed any vas. But today deducted my money Rs 20/-.for aircel fun tv services. Why ??? Immediately deactivate fun tv subscription and refund...
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Aug 6, 2021
Complaint marked as Resolved 
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Hi [protected]@gmail.com,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi [protected]@gmail.com,

You had been charged for VAS service through WAP and asked for refund which is not possible because you had already got balance as goodwill gesture last time.

Regards,
Aircel Social Care Team
You are just cheating us... You can deduct as much as you want by sending just a message of activation. Your all services are fraud... Your services are not believal like others...
Hi [protected]@gmail.com,

We are re-escalating your issue and will update you soon.

Regards,
Aircel Social Care Team
Dear [protected]@gmail.com,

As per our system records, Our concern team had called you and resolve your issue. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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