[Resolved] Aircel — Deposit amount not refunded

SubashD123

from Kallakkurichchi, Tamil Nadu

Address:

637214

I am sathis kumar. My mobile no [protected] (post paid).I changed the mobile network on 10.12.2015. But still there is No refund of my deposit amount of Rs650. if I called ur customer care they telling amount will refunded within in 3 month but today time period is 8month there no amount is refunded.The only answer of your customer care is your request is forwarded.
My time is wasting daily for this reason.

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Sep 17, 2016

Complaint marked as Resolved

Cheque received. thank you,

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Aircel Customer Care's response Dear SubashD123,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 03, 2016

Aircel Customer Care's response Dear SubashD123,

We request you to visit the nearest Aircel store along with relevant address & Id proof for further assistance in this regard.

Thanks and Regards
Aircel Social Media Team

Sep 03, 2016

Updated by SubashD123 I already consulted the aircel store from march 2016 still there is refund of my deposit amount.
Branch: Tiruchengode, Namakkal(dt).

Verified Support

Sep 05, 2016

Aircel Customer Care's response Dear SubashD123,

We are forwarding your issue to the team. Meanwhile please share your alternate number.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 08, 2016

Aircel Customer Care's response Dear SubashD123,

We would like to inform that your payment check has been returned because no such person was available on the registered address 1 FIRST METTU ST, THOTTAPALAYAM, KOLLAHALLI(R.V) AND POST, Vellore-632004. The cheque has been expired on 12/4/2016. Please share correct billing address in order to reprocess the cheque.

Thanks and Regards
Aircel Social Media Team

Sep 13, 2016

Updated by SubashD123 P.Sathiskumar
472A, vakkanan kadu,
karumapuram(po),
sangari(via),
tiruchengode(tk)
namakkal(dt)-637302
ph-[protected]
This my correct billing addresss kindly request you send the cheque to this address.
thankyou,

Verified Support

Sep 14, 2016

Aircel Customer Care's response Dear SubashD123,

Thanks for sharing the requisite details. We have forwarded your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 21, 2016

Aircel Customer Care's response Dear SubashD123,

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards
Aircel Social Media Team