[Resolved] Aircel — Didn't get charged for the received offer

Arundrip

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600005
Website:	www.aircel.com

I was offered that for rs.101 a data of 1gb (3g/2g) with 28 validity on 01/04/2016.So i recharged it through my windows aircel app at the same night.I received 1 gb data as per the offer but 2 days validity.I was disappointed for the my money i paid.I thought that the processing would be late and later i called the customer care but i had no options to complaint about this issue.I need a refund or extended validity for the given offer.I have attached two photos in which aircel 06 refers to my number"[protected]".

+2 photos

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Apr 5, 2016

Complaint marked as Resolved

I wasn't made any phone or email, just got a extended validity.Thanks for your service.

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Arun(Arundrip),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Please feel free to write us at [protected]@aircel.co.in for any assistance on your issue.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Arun(Arundrip),

We have verified the number and found that RC 101 was successfully recharged in your number. AS per the Site (Aircel) RC 101 provides 1GB data for 2 Days validity.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in