Aircel — Doesn't get recharge benefits in two times | |||
I doestn't get recharge benifiets as i shown in offer, i did recharge of 60 rupees at 2times but i never get benefits..there are Talktime of 55 at 60.but i got only 49 both time, i complained but they take no responce, they said that it take 48hours after this u will get ur benefits..but after 48hours i haven't get my benefits in both recharge.after that when i call to 198 they doesn't pick my call..they said "hamare savi sahayta karmi adhik call k karan vayast h kripa bad m call kre ya line p bne rhe"after that call was disconected alway.kindly help me, i[censored] r nt able to help me, then i will port my no. And i will take any action.always aircel company deduct my balance and never refund my money.always i complained nd nt any action taken by them.and on 5june My 34rs. Was deducted and i cant got this money..and I did recarge on date of 4june and second is 6june. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
My no is [protected]
I did check my offer on *121#
1st recharge is on 4th june 2016 nd 2nd is on 6th of june.
1st recharge i did online nd 2nd with erecharge
1st-207:Txn No. DLR[protected] to Recharge MRP 60 is successful . TT= 49.17 INR, New Balance 49.17 INR, P.F 3 INR, Service.Tax 7.83 INR.
2nd-207:Txn No. DLR[protected] to Recharge MRP 60 is successful . TT= 49.17 INR, New Balance 49.17 INR, P.F 3 INR, Service.Tax 7.83 INR.
I did check my offer on *121#
1st recharge is on 4th june 2016 nd 2nd is on 6th of june.
1st recharge i did online nd 2nd with erecharge
1st-207:Txn No. DLR[protected] to Recharge MRP 60 is successful . TT= 49.17 INR, New Balance 49.17 INR, P.F 3 INR, Service.Tax 7.83 INR.
2nd-207:Txn No. DLR[protected] to Recharge MRP 60 is successful . TT= 49.17 INR, New Balance 49.17 INR, P.F 3 INR, Service.Tax 7.83 INR.
I didn't recieve any type of msg for balance deduction of rs34
Dear Customer(Chetanraz),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
I am nt happy with ur response..very very bad service its pathetic..ekdm bkwas service h, ekto service bkwas or upr se itna balance kata jata h faltu ka, or offer dti q h company jb use pura krna ni hota h to..kitne din ho gye av tk mera prblm solve ni ho paya..i m nt satisfied..
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We apologize for the inconvenience caused. Please share the following details regarding your recharge issue:
Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:
And for deduction issue, please share if there is any message received upon deduction.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team