[Resolved] Aircel — Double Data Benefit

rajachu.p

from Chittur, Kerala

Address:

Thiruvananthapuram, Kerala, 695009

Dear Aircel,

I am Register your company complaint no 1-[protected].
i am recharge double data offer 65 in 01.09.2016
the benefit 500 data not credited my account still, complaint register your customer care executive at next day. The reply is will credited in 07.09.2016
that day i will received a sms in your side the Complaint is closed 07.09.2016
still the date the offer benefit will not added in my account.
today again i am calling customer care, the executive told the benefit not credited your account you charge the date 01.09.2016
she told you take the screenshot to send the complaint to aircel.com
Kindly please consider my request, i am attaching the screenshots.
MY number is [protected]

Thanking you
Rajesh.P

+2 photos

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Oct 22, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Aircel Customer Care's response Dear Customer(rajachu.p),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Sep 21, 2016

Aircel Customer Care's response Dear Customer(rajachu.p),

We would like to inform that benefits have been posted in your account.

Thanks and Regards
Aircel Social Media Team