[Resolved] Aircel — Draing the balance of the customer

venkatesan81

from Coimbatore, Tamil Nadu

Address:

600073

I am using Aircel sim card for the past ten years (from 2007 onwards). My number is [protected]. On 22 Jan 2017 I had a missed call from +[protected] and I am unaware the man who called me. So I have given a missed call at 12:40PM and the missed call duration was 00:00:02 and it was charged about Rs 100/-Now please help me in this regard.
Thanking you in anticipation.
.

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Mar 3, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Aircel Customer Care's response Dear Customer(Venkatesan81),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Jan 31, 2017

Aircel Customer Care's response Dear Customer(Venkatesan81),

We verified your number and found that you made ISD calls from the number. Hence, charges deducted were authentic. As a privileged customer amount of Rs.100 will be credited to your account as a good will gesture. Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Media Team