[Resolved] Aircel — Extra bill charges for data | |||
My no is [protected], Las two months my bill add extra amount of data usage and even i did not used complete data that provided in my plan. I have plan where i have 500 call and 500 mb data 100 sms in 226 plus tax But my bill come 16 july to 26 july in 224 (10 days bill) 27 july to 27 aug bill is 670 (10 days my phote is off due to over limit from 16 aug to 27 aug) my limit is 500 then how comoe 670 bill i dont understand. Was this information helpful? | |||
Oct 4, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 31, 2016 Aircel Customer Care's response Dear Nitin Sirohi, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 02, 2016 Aircel Customer Care's response Dear kanda ganesh, Thanks for reaching out to us. Please share the following information to confirm your identity: Alternate No: Last recharge amount(Prepaid)/Last bill payment amount(Postpaid): Date of Birth: Complete Address: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 03, 2016 Aircel Customer Care's response Dear Nitin Sirohi, We hope that our team got in touch with you and shared all the requisite information. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||
 4 Comments | |||
Comments
Hello sir, my aircel number is[protected]
I Didn't Activate aircel games club but from the aircel company I received a message that games club is activated and charged with Rs. 35 so please deactivate the games club and refund my money Rs. 35. Please do the needful for me
Subscribe date Aug 23rd 2016 timing 10.43pm.
I Didn't Activate aircel games club but from the aircel company I received a message that games club is activated and charged with Rs. 35 so please deactivate the games club and refund my money Rs. 35. Please do the needful for me
Subscribe date Aug 23rd 2016 timing 10.43pm.
Aircel Customer Care's response, Aug 31, 2016
Verified Support
Aircel Customer Care's response, Sep 6, 2016
Verified Support
Dear Anuratha,
We would like to inform that GCLUB VAS service activated on your number through WAP mode. You requested for waiver after 72 hours from the date of activation / renewal therefore, we are unable to process any refund in this regard.
Thanks and Regards,
Aircel Social Media Team
We would like to inform that GCLUB VAS service activated on your number through WAP mode. You requested for waiver after 72 hours from the date of activation / renewal therefore, we are unable to process any refund in this regard.
Thanks and Regards,
Aircel Social Media Team
How can I stop the auto renewal of rs 3 Internet pack on my aircel number? my number is [protected].
Aircel Customer Care's response, Aug 31, 2016
Verified Support
For the past, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223.
Aircel Customer Care's response, Aug 31, 2016
Verified Support
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This is to inform you that my mobile with number [protected] & [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Thanking you,
Your's Sincerely,
KANDA GANESH