[Resolved] Aircel — Fake music pack activated from aircel | |||||
Sir, i am avisek mondal. My number is [protected]. Aircel has automatically activated some music pack which i do not activated and they charged my full balance for that. On asking them they clearly told that they will not refund my money. Aircel has done this many time with my number. Actually aircel is cheating their customer and when we call them they told that they can not refund that. Please refund my money at any cost. Aircel is a cheater. They are cheating their customer by those company activated pack from years. I don't activate it. Even i don't call the company or receive their call for a long duration but still they have activated it as soon as i have recharge a handsome amount at my number. I want solution. Was this information helpful? | |||||
Mar 6, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Aircel Customer Care's response Dear Avisek Mondal, We would like to inform you that as per system check, no music pack is activated on your number. Further, request you to please share the screenshot of message that you have received upon deduction so that we can check the same at our end. Warm Regards, Aircel Social Media Team | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Post your Comment