Aircel — False customer care

Dear Mukeshdost,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team

You can check all these details yourself but harassing customer by again and again such details.

(1) Bye the way it is deducted on 02 Jun 16 at around 1400 Hrs.
When I keeping watch on Aircel Network problem, I came to result that It deduct balance when there is Roaming network. And there is no stability of network even at one place. It is sometimes roaming and sometimes normal.

(2) Aircel service is still not given my 155 Mb date after repeated call and complain.

Please do needful action.

Thanks

Dear Customer(Mukeshdost),

Thanks for writing to us. We have forwarded your complaint to the concerned department.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

You not not doing any thing. As I said Aircel customer care is False. They are working only for company benefit, not to hear consumer complain.

About one month passed since complain booking. What you want one year ??

Dear Customer(Mukeshdost),

We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Mukeshdost,

We have checked and found that you got the complete benefit of RC-155 and you have only local SMS pack for sending STD SMS then your will be charged as per base rate. Please let us know if you need any further assistance.

Warm Regards,
Aircel Social Care Team