[Resolved]  Aircel — Forceful deduction of Balance

Address:Hyderabad, Andhra Pradesh

Hello, A lady called me just a few min back from +[protected] and asking me for subscribing some music service. I clealy said that I dont need and disconnected the call. But very next minute I got the following message – “Thanks for subscribing to Music Connect at Rs.35.0 for 30 days validity. You will be renewed after 30 days. To unsubscribe SMS Stop to 155223.” I am totally shocked. This is how Aircel treat customers. What kind of employee are theyappointing? I want an immediate action against this. Regards, Souvik Debnath M: +[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Comments

Hi Souvik Debnath,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

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