[Resolved] Aircel — Fraud company

Avi3007

from Mundi, Madhya Pradesh

Address:

Gurgaon, Haryana, 122017

I have a very bad experience with aircel, one day i received a call from aircel team for postpaid connection & they have offered me rs.225 plan...in that they told me that they will provide less call rate facility & 1gb 3g net fee..& they have taken rs.250 advance & told me they will adjust in coming bill.
But after 7-8 days i have received a call from another aircel executive they told me that this is a welcome call & explained me the plan details which is totally different from the previous one.
This is the way they are selling there postpaid connection to the people.

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Dec 17, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Aircel Customer Care's response Dear Avi3007,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of call Received:

Executive Name:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 16, 2016

Aircel Customer Care's response Dear Avi3007,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Concerned Aircel number:

Date & Time of call Received:

Executive Name:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

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Comments

matilal mardi

from Kolkata, West Bengal

My sim card show me. your sim regestration fail. my no [protected]
plz active my si card.

thank you...

Aircel Customer Care's response, Nov 17, 2016

Verified Support

Dear matilal mardi,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Aircel Customer Care's response, Nov 17, 2016

Verified Support

Dear matilal mardi,

We have checked your account details and found that your number has been disconnected under zero monthly usage policy. Please visit the nearest Aircel store along with valid documents for further assistance in this regard.

Thanks and Regards
Aircel Social Media Team