[Resolved] Aircel — Fraud service provider | |||
Unnecessary service has been activated from your side without asking me on [protected]. Because of that I am loosing my balance daily. I tried to stop this service dialing *121*02# as suggested by customer care but didn't get succeed. Even after calling support team many times, customer care person deactivated it from his end on 31st March but still it is not deactivated. Request you please deactivate this service asap and return my money back. Activated service: NDAIRSMS2N Mob number: [protected] Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 Aircel Customer Care's response Dear Customer(Rohit38), We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Apr 07, 2017 Aircel Customer Care's response Dear Rohit38, We apologize for the inconvenience you may have experienced by the customer helpdesk we will take the necessary action to ensure that this will never happen again in future. Further, would like to inform you that we have deactivated Rs.2/- Data pack from your number. Hence charges found are correct and no waiver is applicable. Warm Regards, Aircel Social Media Team | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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