Aircel — Fraudulent Charges and Unauthorized Value Added Services Charges

Address:

Chennai, Tamil Nadu

Respected Officer I am using dongle internet services with Aircel vide number [protected] for the past 4 months. During these period, I noticed that there were unauthorized VAS charged to my account. The same has been brought into the attention of Aircel customer service and after a long battle, Aircel has reversed the fraudulent charges. Whereas when I check my bill dated[protected], I can see there is a VAS charged to my account with taxes for Rs.39.90. It looks, Aircel is making fictitious authorization and charging the customer. Since their intention is to loot money from their customers, now I am forced to bring this to the consumer forum for further remedy. I request the penal officers to take stringent action against the unfair trade practices of Aircel and do the needful. Please do not hesitate to contact me if I can be of any further clarifications. Thanking you Sincerely Babu Venkataraman Cell: 91-[protected]