[Resolved]  Aircel — fun tv deactivation

I am having a aircel number above 5 years. I have already activated DND service. 22nd october 2014 woihout my knowledge the company activated fun tv. Since I never like this bluddy things and the aircel pupil have taken money from my account. Immediately deactivate fun tv subscription and return the money to my account. My cell number is [protected]. The money which is aircel taken is Rs.45.
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Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2015
Aircel Customer Care's response
Hi Ravi822,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Verified Support
Oct 05, 2015
Aircel Customer Care's response
Hello Ravi822,

As per the analysis done, checked & found you have activated the FUNTV services through WAP. As a goodwill gesture wavier of Rs.35/- credited in the your account And FUNTV services are deactivated. For any further assistance you can reach Appellate desk by dialing [protected] from Monday to Friday between 10AM and 6PM.

Regards,
Aircel Team
Verified Support
Oct 21, 2016
Aircel Customer Care's response
Dear Customer(Prodip Sarkar),

This is to inform you that Rs.35 was deducted for FUNTV service, consent id is present and charging done after getting confirmation. However, we have refunded the amount of Rs.35 and same will be reflecting in your account balance within next 48 hrs. Please ignore those website or web link which are chargeable to stop this type of charging.

Thanks and Regards

Aircel Social Media Team
Verified Support
May 04, 2017
Aircel Customer Care's response
Dear Sharmi Senthil,

We are forwarding your issue to our team. Kindly allow us some time to get back to you.

Thanks and Regards,
Aircel Social Media Team
Complaint comments 

Comments

My number has been activated with fun tv without my knowledge and I lost my rs 35 for this activation.PLEASE REFUND my money and DEACTIVATE THE FUN TV AS SOON AS POSSIBLE THIS IS MY NUMBER [protected]
very worst and bad communication and cheating company.
very worst bad communication and cheating company.Once you activated whatever the bluddy things you shoud sms how to deactivate it.You should not plug money from your customer account.
My No is [protected] aircel activated Fun Tv and Aircel deals without my notice. Aircel has to stop to regain credibality

Rajagopal
I can't unsubscribe fun tv somehow it has been subscribed now I need to deactivate it my nnumber is [protected]
i'm Muthuswamy

i am using aircel prepaid sim for more than 5 years
i received a text from aircel stating that i have subscribed to fun tv
but i never did so
without my consent aircel subscribed me to fun tv and my balance is deducted constantly
i wish to unsubscribe from fun tv and kindly refund my balance
Dear sir/madam,
I can't unsubscribe fun TV. It has been subscribed now. I need to deactivate it. My mobile number is [protected].
My aircel no. Is [protected], and i have not subscribed any bluddy service like this on my number but a message received you have subscribed aircel fun tv. When i send a msg STOP to 155223 It say you have not subscribed any vas. But today deducted my money Rs 20/-.for aircel fun tv services. Why ???

Immediately deactivate fun tv subscription and return the money to my account.
Plzzz deactivate fun TV from my aircel no. [protected] ...I haven't subscribed This ...still money is deducted from my balance...u cheaters ...fix it...
Plzzz deactivate fun TV from my aircel no. [protected]...I haven't subscribed This ...still money is deducted from my balance...u cheaters ...fix it...
My aircel no. Is [protected], and i have not subscribed any service like this on my number but a message received you have subscribed aircel fun tv. When i send a msg STOP to 155223 It say you have not subscribed any vas. But today deducted my money Rs 35/-.for aircel fun tv services. Why ???

Immediately deactivate fun tv subscription and return the money to my account.
My Aircel no is [protected] ... I did not subscribe for the fun TV service...yet I have been charged Rs.35 . I am not able to deactivate the fun TV service by dialling 155223 as it says there is no service activated in my no .
Kindly deactivate the service and if possible restore the balance
I am not subscribed any services in my phone but I have received message you have activated Fun TV and weekly vedio.so do the Deactivation as soon as possible. For the below number [protected]
Dear Sir,
I am having a aircel number above 2 years. I have already activated DND service. 1st October 2015 without my knowledge the company activated fun tv. Since I never like this bluddy things and the aircel pupil have taken money from my account. Immediately deactivate fun tv subscription and return the money to my account. My cell number is [protected]. The money which is aircel taken is Rs.35
My number has been activated with fun TV without my knowledge money has been deducted from my balance I want it back
hi this is Pravat Satapathy ..i want to deactivate that FUN tv service for which i have almost lost around 65 rupees ...kindly do some needful...
MObile no-[protected]
Dear balamur920,

We would like to inform you that we have checked and found balance depleted for FUNTV Service and charged Rs.38/-. Service activated through WAP on 17/12/2015 waiver posted for Rs. 38/- as one time good will gesture and service deactivated.

Regards,
Aircel Social Care Team
Dear pravat624,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Service Activation date:
Mode of activation (SMS / Call received)
Date of deduction:
Any message received upon deduction:
Service deactivated from CC (Y/N):
Notified within 24 hours(Y/N):

Warm Regards,
Aircel Social Care Team
My number has been activated with fun TV without my knowledge money has been deducted from my balance I want it back. My no. [protected]
Hii i have rechaege my account on thursda nd without my knowledge fun tv has activated on my no. And 15 rupees were detected from my account please refund me my rupees my no. Is [protected]

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