[Resolved] Aircel — Funtv activation | |||||
Hi.. Im using siegel postpaid for last few months.. They deducted 35rs for fun tv activation.. But i didn't activate any vas.. I have never ever subscribe the above said service but why did the company deduct a sum of rs.35 without my knowledge.. I have already told them to deactivate.. Please refund the amount what u deducted.. My mobile number [protected]... Was this information helpful? | |||||
Jan 28, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 05, 2016 Aircel Customer Care's response Dear Naga2015, We are forwarding your issue to the team. Meanwhile please share the below-mentioned details: Signal Bars: Alternate No.: Complete address: Landmark: Specific location(indoor/outdoors): Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 26, 2016 Aircel Customer Care's response Dear Naga2015, We would like to inform you that we check and found that the download request was initiated from your end through WAP mode on 29/11/2016. The pack was FUNTV. Hence amount of Rs.35 was charged for the same. Thanks and Regards Aircel Social Media Team | |||||
2 Comments | |||||
Comments
Hi I had lost my old aircel sim few days back and bought a duplicate sim last week which had not been activated yet. Please resolve this issue as early as possible.
Aircel Customer Care's response, Dec 6, 2016
Verified Support
Dear Karthika Kasi,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Sim No.:
Alternate No.:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Sim No.:
Alternate No.:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
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Thanks for reaching out to us. Please share the following information to confirm your identity:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We would like to inform that you are requested to kindly visit nearest Aircel store with ID proof for further assistance.
Warm Regards,
Aircel Social Media Team