[Resolved]  Aircel — Funtv activation

Address:Chennai, Tamil Nadu, 600043
Website:www.aircel.com

Hi..
Im using siegel postpaid for last few months.. They deducted 35rs for fun tv activation.. But i didn't activate any vas.. I have never ever subscribe the above said service but why did the company deduct a sum of rs.35 without my knowledge.. I have already told them to deactivate.. Please refund the amount what u deducted.. My mobile number [protected]...
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Jan 28, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 04, 2016
Updated by Naga2015
Aircel network not siegel
Verified Support
Dec 05, 2016
Aircel Customer Care's response
Dear Naga2015,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned details:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Dec 26, 2016
Aircel Customer Care's response
Dear Naga2015,

We would like to inform you that we check and found that the download request was initiated from your end through WAP mode on 29/11/2016. The pack was FUNTV. Hence amount of Rs.35 was charged for the same.

Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

I have lost my Aircel pre-paid sim card
Name - lakhan singh kumawat
Mobil [protected]
Add- 44 A rambihar colony panchawala
Jaipur
Aircel Customer Care's response, Dec 6, 2016
Verified Support
Dear Sunita Sain,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.



Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Dec 12, 2016
Verified Support
Dear Sunita Sain,

We would like to inform that you are requested to kindly visit nearest Aircel store with ID proof for further assistance.

Warm Regards,
Aircel Social Media Team
Hi I had lost my old aircel sim few days back and bought a duplicate sim last week which had not been activated yet. Please resolve this issue as early as possible.
Aircel Customer Care's response, Dec 6, 2016
Verified Support
Dear Karthika Kasi,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Sim No.:

Alternate No.:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team

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