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Dear Customer(Vino143banu),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thank you for the reply. Could you please tell me when my amount will be send back to my account?
My number is [protected]
Date 15.08.2017-19.08.2017 already I had send stop message to this number(155223)many times that you have said but they still taking money from my number and I am not ask any game from games club
Date 15.08.2017-19.08.2017 already I had send stop message to this number(155223)many times that you have said but they still taking money from my number and I am not ask any game from games club
Aircel Customer Care's response, Aug 21, 2017
Verified Support
Dear Customer (Dharanya S),
We are forwarding your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We are forwarding your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Sep 5, 2017
Verified Support
Dear Customer (Dharanya S),
We would like to inform you that the VAS was de-activated and we had refunded the amount of Rs.19/- to your account on 22-Aug-2017.
Warm Regards,
Aircel Social Media Team
We would like to inform you that the VAS was de-activated and we had refunded the amount of Rs.19/- to your account on 22-Aug-2017.
Warm Regards,
Aircel Social Media Team
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team