Aircel — Gross Mishandling and ignorance of consumer | |||||
My balance of more than Rs. 70 suddenly disappeared 2 days ago. since then, I've tried to reach the customer care or complaint helpline atleast 50 times. every time they say 'heavy traffic, unable to help'. I bought a Rs.20 top-up card. When I tried to recharge, it says 'No connection, or invalid MMI code'. So, basically, I'm isolated as of now. If Aircel India does not take any steps within 48 hours, I'll take legal actions against the company. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologize for the inconvenience caused. Please share the following details regarding your balance deduction:
Aircel No.:
Any message received upon deduction:
And for your recharge related issue, please share:
Recharge Date:
Screenshot of error message:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team