[Resolved] Aircel — Highly unreasonable and illogical balance deduction

Puralika Mohanty

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha, 751030

My phone balance on 28th July, 2016 around 9 pm was 49.17 INR however, on the morning of 20th July, 2016, after switching on my phone, I found my balance to be 0.17 INR only. I would like to know where all this balance has gone as I don't even use the internet service, so, please refund the said amount. Such kind of situation has happened to me before as well. I hope you take some counter measures to stop this.

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Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Puralika Mohanty,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team