[Resolved]  Aircel — I AM BEING SPOOTED

Address:Birbhum, West Bengal

Dear, On 02.06.15 i recharged a Rs.27 data pack of 500 MB in my Aircel no-[protected] yumawhich was being informed by Aircel as offer and a message also received by me in this regard.But after recharge i get a message that revealed 180 MB balance for 5 days.I asked the retailer about balance of message he advice me it will be credited within one day.But after 5 days remaining 320 MB data balance was not credited on my account by this time my main balance would be charged as data charges for net surfing. Despite of my assignments on 08.06.15 i contact with customer care and one of Aircel customer care executive has told that your senior executive will call me back within 1 hour. but till now no feedback has given from your end.After that several time i try to contact with Aircel executive.now it seems to me that intentionally my number temporally blocked with IVR so that i can not contact with you for my grievance. Thank you, Kaushik Chakraborty Alternate no- [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Comments

Hi Aircel User,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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