[Resolved] Aircel — I am complaining about the product pocket store for night and unlimited videos 75 for which I have never sunbscribed

Bryan85

Address:

793021

Hello I have been charged for the above mentioned services I have never subscribe for . Please cancel the transaction and credit back the amount in my account. I did not recharge my main balance for that purpose. I shouldn't be paying for the services I have never subscribe for. I think this is the doing of the customer care agents. Please stop this unfair means and take necessary steps to review who and why did they do this. This is a matter of compliance. If this continues in the future again I am afraid I will be compelled to close this account and go to another service provider. So please resolve this issue and credit the amount back to my account.

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Oct 2, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Aircel Customer Care's response Dear Bryan85,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Date & Time of deduction:

Amount Deducted:

Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team