[Resolved] Aircel — I am complaining about web recharge

sukram choudhary

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500045
Website:	www.consumercomplaints.in

Hello i am sukharam today (date[protected] i have recharged with Rs. 53/-,
which is rate cutter plan for a month (1p/2sec) but it was not like that with this recharge i got Rs. 37/- as main balance
trs.no is APR[protected],

I did another rechage with Rs 60/- ( it is showing on web site recharge with 60/- Rs and get 58 Rs main balance but i got zero balance,
when i called customer care they are telling me you activated vas service but i didn't active any service like that

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Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi sukram choudhary,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Mode of recharge:

Warm Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hello sukram choudhary,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Warm Regards,
Aircel Social Care Team