[Resolved] Aircel — I am getting problem with rechage of rs 14 | |||||
I am getting problem with my no [protected]..recharged of rs 14 for plan aircel to aircel 10p/m .after some time this plan is disconnect from my no.what's the reason to deactivated this plan from my no-[protected]...and this plan recharged on 21/8/2016...reply as fast as possible...in this no only...on 21 august at morning till 11 am this plan is active ...means few hours...then it is activated 30 p/m...why it is happening...and pls active this plan as fast as possible Was this information helpful? | |||||
Oct 3, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Aircel Customer Care's response Dear krishan sinha ray, We are forwarding your issue to the team. Meanwhile please share the below-mentioned details: Sample no.: Total amount deducted: Call Duration: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 02, 2016 Aircel Customer Care's response Dear krishan sinha ray, We would like to inform you that as per our records you have recharged with RC-14 on[protected] at 08:40 (Received the normal benefit:-10p/MIN A2A, 30p/MIN A2O, 30p/MIN STD Validity 2 days) and you also received the extra benefit (All Local call 30p/min 28 days[protected] at 13:14). That's why now call charges is 30p/min. So charging found correct Thanks and Regards Aircel Social Media Team | |||||
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