[Resolved] Aircel — Customer care service rejecting the calls | |||
Sir, I called to aircel customer care service and I told my problem that I am unable to use my 3g services and also unable to view 3g data balance and they told me that they are transferring my call to their supervisor but they rejected my call. It was not only once I called them 4 to 5 times but their were rejecting my calls. So I request you to look after my problem. Mrinal Mondal Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
I did not requested vas service of modelw, but in my account an amount of 35rs was deducted... please refund my amount in to my account again, ... dont do again like this with out requesting any vas service...
please develop your customer care service also.
please develop your customer care service also.
Dear Vijay Prasanth,
We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Rohit Hazzu,
We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Please share the following information to confirm your identity:
Aircel no.:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Please share the following information to confirm your identity:
Aircel no.:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Please share the following details so that our team can look into your issue:
Aircel No.:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in