[Resolved] Aircel — I want to cancel my CUG and want to switch aircel prepaid

sivasankardr

from Hosur, Tamil Nadu

Address:	Erode, Tamil Nadu, 638452
Website:	Aircel

Hi
My number is [protected] I was told that I can't migrate from CUG plan to prepaid ..But I don't know how in a Democratic country like India lam forced to use what I don't like... There is no real help from company ...I hope every service provider do this cheap tricks to gain profit... And they accuse networks like jio... Feeling frustrated for getting this plan... I really want to continue as aircel prepaid subscriber ...

Dr.K.Sivasankar

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Dec 26, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 14, 2016

Updated by sivasankardr Hi
I was told that I can't migrate from CUG plan to prepaid ..But I don't know how in a Democratic country like India lam forced to use what I don't like... There is no real help from company ...I hope every service provider do this cheap tricks to gain profit... And they accuse networks like jio... Feeling frustrated for getting this plan... I really want to continue as aircel prepaid subscriber ...

Dr.K.Sivasankar

Verified Support

Nov 16, 2016

Aircel Customer Care's response Dear sivasankardr,

We are forwarding your issue to the team. Meanwhile, Request you to share your Alternate Number for further assistance.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 25, 2016

Aircel Customer Care's response Dear sivasankardr,

We request you to visit the nearest Aircel store to proceed further.

Thanks and Regards

Aircel Social Media Team