[Resolved] Aircel — Illegal value added service pack activation on aircel telecommunication services | |||||
My no. has been activated with music connect automatically and I called customer care just after the activation message.He replied in positive for the refund but neither this service was deactivated nor the refund money came to my account. Now whenever I call customer care from my number it always comes busy on this particular number. My mobile no. Is [protected] and activation was made on 10/1/2016.Please refund my activation money Rs. 30. These activities can never make much profit to company rather it will all result in loss of faith on such companies and will never suggest anyone to buy the sim of the aircel company. Thank you Was this information helpful? | |||||
Jan 12, 2016 Complaint marked as Resolved Thanks sir, I got my refund money because of your response just on the same day I complaint.The refind came directly . There was no call message or a mail as such. Aircel customer support has been notified about the posted complaint. | |||||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in