[Resolved]  Aircel — Illegal value added service pack activation on aircel telecommunication services

Address:Munger, Bihar, 811202
Website:aircel.com

My no. has been activated with music connect automatically and I called customer care just after the activation message.He replied in positive for the refund but neither this service was deactivated nor the refund money came to my account. Now whenever I call customer care from my number it always comes busy on this particular number. My mobile no. Is [protected] and activation was made on 10/1/2016.Please refund my activation money Rs. 30. These activities can never make much profit to company rather it will all result in loss of faith on such companies and will never suggest anyone to buy the sim of the aircel company. Thank you
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2016
Complaint marked as Resolved 
Thanks sir, I got my refund money because of your response just on the same day I complaint.The refind came directly . There was no call message or a mail as such.
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Ashwaniyadav123,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information