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Aircel

[Resolved]  Aircel — I'm complain my sim registration failed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Consumer complain

When i am switch on my mobile phone then show me the message Sim card registration failed plz activate my mobile
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Apr 14, 2017
Complaint marked as Resolved 
Verified Support
Mar 14, 2017
Aircel Customer Care's response Dear Sajidguru,

We would like to inform you that your number is disconnected from our end under Zero Monthly Usage. Hence, we request you to visit the nearest Aircel store with a valid ID proof to get assistance in this regard.

Thanks and Regards,
Aircel Social Media Team
Verified Support
Mar 14, 2017
Aircel Customer Care's response Dear Vidhya Manoj,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

For your another concern related to slow network, kindly share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc :

Thanks and Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

Your customer service and over all Aircel services are very poor.Internet speed was very slow. Some of the application is automatically activated when I ask this to customer service and told them to resolve it they didn't respond properly. One of the worst telecom circle is yours.
Reply
Aircel Customer Care's response, Mar 22, 2017
Verified Support
Dear Vidhya Manoj,

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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