[Resolved] Aircel — Incoming and Outgoing

ashu96960

from Delhi, Delhi

Address:	Kolkata, West Bengal, 700108
Website:	www.aircel.com

Dear Aircel,
The incoming and outgoing facility at no.([protected]) is closed. Please solve this problem as soon as possible.
I called to [protected] but the problem is not solved.
Also I would like to know the reason behind closing the facility.
Please Inform me at my alternate no. [protected].

Thank you
Ashutosh
Indian Statistical Institute Kolkata

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Feb 26, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2016

Aircel Customer Care's response Dear Ashu96960,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Jan 02, 2017

Updated by ashu96960 Thanks for the reply,
I have recharged with rupee 100 as told by the caller but still waiting for the facility...

Verified Support

Jan 03, 2017

Aircel Customer Care's response Dear Ashu96960,

We have re-escalated your issue to the team. We will share an update soon.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Jan 07, 2017

Updated by ashu96960 Dear Aircel,
I am still unable to use the incoming and outgoing facility.
Even I am not getting OTP for the required transactions.
Please solve the problem as soon as possible...

Thank you
Ashutosh

Verified Support

Jan 10, 2017

Aircel Customer Care's response Dear Ashu96960,

We regret the inconvenience caused to you. This is to inform you that we have escalated your matter to our concerned team. Please allow us some time to get back to you..

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 19, 2017

Aircel Customer Care's response Dear Ashu96960,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 25, 2017

Aircel Customer Care's response Dear Customer (Ashu96960),

We Would like to inform that number has been barred in Zero Monthly Usage. Please recharge your account with minimum amount of Rs. 100/- Number will be activated again.

Warm Regards,
Aircel Social Media Team