[Resolved] Aircel — Incoming and outgoing call has been blocked

chandan747

from Samastipur, Bihar

Website:

Sir
my no is [protected], sim no-[protected]
this no is replaced since 28 days and all features are started but incoming and out going call not started
therefore i call 198 and 299 17 times and verified my no 9times

but even features not started
my request no is 1-[protected]

kindly requested to please started incoming and out going on my number

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Dec 10, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2016

Aircel Customer Care's response Dear chandan747,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Nov 09, 2016

Aircel Customer Care's response Dear rakesh sangwan,

Dear rakesh sangwan,

Please share the following information for security purpose so that we can take a needful action at earliest:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Thanks and Regards
Aircel Social Media Team

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Comments

rakesh sangwan

from Noida, Uttar Pradesh

Hi, Today dated 24/10/2016, lost my aircel prepaid number. It is requested to please block my number to avoid any misuse by any other person. Aircel number is [protected]. I have lodged online police fir also. You can reach be on [protected] for any query. Thanks Rakesh

Aircel Customer Care's response, Nov 2, 2016

Verified Support

Dear rakesh sangwan,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team