[Resolved]  Aircel — Incoming and outgoing call stop

Address:West Tripura, Tripura, 799130

My AIRCEL No [protected]
Mere no par incoming and outgoing call facility bond ho geye.
Me customer care me call kiya tha 3 bar muje bola ki 4 hours me thik ho jayega.
Maine 4 hours bad jab firse call ki bola thik ho gaya.
Jo ki mere problem thik hi nehi hoya tha
Par mere is no se customer care me call busy kar diya..
To mera problem ka kuch soluation na karke call busy kar diya to humlog aircel kaise use kareinge...
Or
1bat jo ki aircel network bahut bura network thik se network nehi milta
Call drop problem...
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Jun 19, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Aircel Customer Care's response
Hi jhutan das,

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:

Signal Bars:
Alternate No.:
Complete address with landmark:
Duration since facing issue:

Warm Regards,
Aircel Social Media Team
Verified Support
May 19, 2017
Aircel Customer Care's response
Dear Jhutan Das,

We would like to inform you that as per your request, the outgoing/incoming calls for your number ([protected]), unbarring has been done on 19/05/2017.

Further, we request you to share the following details so that the needful can be done from our end regarding network issue:
• Landmark:
• Complete address:
• Type of handset:
• Alternate number:
• Number of signals (0, 1, 2, 3, 4):
• Area (Indoor, Outdoor, Basement, in car):
• Wall type (Brick, Concrete):

Thanks and Regards,
Aircel Social Media Team
Complaint comments 

Comments

Hi Team My Number [protected]
Aircel - i can't receive incoming calls and i can't call outgoing calls totally i have no network past 2days my Aircel Number please solve this issue very urgent because i can receive OTP password through bank please understand me my situation Team

Aircel Customer Care's response, May 20, 2017
Verified Support
Hi Thirupalu Lanke,

We are forwarding your concern to the team. Meanwhile, kindly share the following details in order to look into your issue:

Alternate No.:
Complete address with landmark:
Indoor/Outdoor:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, May 20, 2017
Verified Support
Hi Thirupalu Lanke,

We have checked the account and there is no issue found. We would like to inform you that there is no sufficient balance in the account and there is no outgoing calls has been found on 1st Apr'17.

Warm Regards,
Aircel Social Media Team

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