Aircel — Incoming and outgoing service barred

vishnu@kr

from Mumbai, Maharashtra

Address:	825321
Website:	www.aircel.com

Dear Sir/Mam
I have been using my aircel number [protected] since 4 years having no problem till now. But suddenly today when i tried to make a call to my friend then i heard a voice as "you have barred your outgoing calls" and the phone was disconnected automatically. Then i made a call to my friend by using another number and told him to call me back on my aircel no and found that he also heard a voice "the incoming for this number has been barred" and he can't..but till yesterday it was working cool and l have also used this to make call.. also i want to inform you that i was continuously using this no without making it switched off for long time.

This number has so importance to me since i am using for long time. Also i have used this no for almost all online activities on internet.

I therefore requesting you to please resolve my issue as soon as possible.

VISHNU DEV CHOURASIYA
NUMBER IN WHICH PROBLEM DETECTED - [protected] (aircel)
problem - incoming & outgoing calls barred
Alternate no. - [protected]
Thanks

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vishnu( [protected]@kr),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

vishnu@kr

from Mumbai, Maharashtra

Dear sir
Your concern team has called in the just next day of my complain and they told that they are doing this because my number was taken with college id document and requested me to submit my current passport size photo and Aadhar card xerox copy and after that everything will be okay.
But still after sending my documents to our nearest aircel office they have still barred all incoming and outgoing call...

Why are you doing like this now i am in very trouble because i have used this number for all my internet related activities and as it is my old number also it is shared to all my friends.

Now i am again requesting you to please fix this as soon as possible.

i have submitted my pic and AADHAR CARD xeroc recently on[protected].

Thanks
Vishnu dev chourasiya
Nuber in which problem detected
-- [protected](aircel)
My alternate no - [protected]

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vishnu( [protected]@kr),

We are working upon your issue and will get back to you with an appropriate resolution.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vishnu( [protected]@kr),

Our team tried to reach you but unable to contact. We suggest you to visit the nearest Aircel Express or Retailer where you have submitted the documents.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

vishnu@kr

from Mumbai, Maharashtra

i think you havent tried to contact me as i have never seen any call from you.. kindly tell me about the perfect reason about why you havent removed the call barring from my no when i have already submitted my current document and get a new copy of sim which has activated in two days and my old sim stopped working.

thanks