[Resolved] Aircel — Incomplete and late service

JuhiShah

from Chennai, Tamil Nadu

Address:

400062

Again, the same student offer. I bought two sim cards and services like Aircel-Aircel free calling has not been activated. On calling from one sim card, balance is cut while i am calling the other sim card. Joke? 6 months free Aircel-Aircel calling? Where is the service? If you cannot give what you promise, give me back my refund ATLEAST. The two numbers are [protected] and [protected].

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Oct 8, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Aug 29, 2016

Machhindra Nikam's response Plz my problem sol fast.. please

Verified Support

Sep 07, 2016

Aircel Customer Care's response Dear JuhiShah,

We are forwarding your issue to the team. Meanwhile please share the address of the store.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 08, 2016

Aircel Customer Care's response Dear JuhiShah,

We would like to inform that A-A free calling benefit has been activated now. Please find below the details of scheme offered on your number. Free Local A-A (capped at 3000 mins/month; post @10p), Other Local and STD @30p for 90 days.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 08, 2016

Aircel Customer Care's response Dear Himanshuphy,

We hope that our team got in touch with you and shared all the requisite information.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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Comments

Machhindra Nikam

I recharge Rs.64 1Gb val.28day.
Aircel recharg befor repay SMS Rs 64 recharge successful.Now Get 1GB Internet for 1 day.
Whay u mi maind lost...
Narvas fillings..
Please reply me fast ..
Sol my request plz.

Aircel Customer Care's response, Sep 7, 2016

Verified Support

Dear Machhindra Nikam,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Himanshuphy

from Sitarganj, Uttarakhand

My aircel no is [protected] I Am unable to send sms for past 3 months.called cus care many times but iam unable to send sms now also please help me to resolve my problem. My name is Himanshu

Aircel Customer Care's response, Sep 7, 2016

Verified Support

Dear Himanshuphy,

We apologize for the inconvenience caused. Please share the following information so that we can assist you better:

Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Duration of issue:
Able to send SMS on the sample from different number

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Syed abubakar ali

from Hyderabad, Telangana

I never get a proper network neither from Indoor nor from Outdoor, Experiencing this problem since past 3-4 months.

Aircel Customer Care's response, Sep 7, 2016

Verified Support

Dear Syed abubakar ali,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team