Aircel India — 37 rs deducted from main account without reason

Address:Kolkata, West Bengal, 700055
Website:Aircel.com

I had 40 rs main account balance in my number [protected] but on 25 feb 00.02 am 37 rs was deducted in name of internet although i had an unlimited internet plan actiavted in my number with auto renewal .. please rfund my hard earned money asap and stop this non sense
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Aircel customer support has been notified about the posted complaint.
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Hi Siddhant Agarwal,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share any message received upon deduction:

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Inspite of having unlimited internet pack active on auto renewal basis how can u deduct balance in name of internet charges !!

Dear Customer, Details of your last two service requests are :
1.SR#
1.SR#1-[protected] of Type:Balance Enquiry is Closed and closure date is[protected]
2.SR# 1-[protected] of Type: Data Charging Query is Closed and closure date is[protected] of Type:{1} is {2} and closure date is {3}
2.SR#{4} of Type:{5} is {6} and closure date is {7}

U didnt refund me my 37 rs deducted on 25 feb at number [protected] and simply closed the case !! If I dont get my money back i will definitely file in consumer court and i mean it
Dear Siddhant Agarwal,

Post system check it has been found that your balance Rs. 36/- got deducted dated- 23/2/2016 - 25/2/2016 due to Activation of VAS - USSD recharge 6D service.

Regards,
Aircel Customer Care
I didnt activate any such service .. process my refund immediatley and deactivate whatever u have activated !!

Iam talking of deduction of rs 37 on 25 feb 00.02 am
Dear Siddhant Agarwal,

Hope your issue has been resolved. Please feel free to contact us on [protected]@aircel.co.in for any other assistance.

Warm Regards,
Aircel Social Care Team

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