Aircel India — Extremely poor customer service, bad network provider, unnecessary advertising, late recharge services, unreasonable balance deductions

I am very upset with aircel's customer service, they are never ready to help their customers rather blame them for unreasonable balance deductions, their network is very weak and calls cut after ever 2-3 mins automatically, recharge done but not applicable for hours, unnecessary advertising in between calls which delays important calls without any reason, network strength always weak and disturbances during calls.

I would like to complaint about their bad service and sincerely request you to let their higher authorities reach this complaint. I would look forward to a major improvement in their network service.
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Aircel customer support has been notified about the posted complaint.
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Dear Customer(pallabi1608),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Aircel No.: [protected]
Signal Bars: 2 or 3
Alternate No.:
Complete address: Bhubaneshawar, Patia -751024
Landmark: KIIT Road
Specific location(indoor/outdoors):
Dear Customer(pallabi1608),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(pallabi1608),

We have checked & found that you have recharged with 15 STV ( 70000 sec validity 1 day) on your number on date 29-June-2016. While calling to any number in roaming circle balance deducts from main account as per best tariff.

Warm Regards,
Aircel Social Media Team

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