Aircel India — unauthorized balance deduction | |
From last few days the balance from my aircel no. [protected] is being deducted automatically with 'R' symbol being shown in with network signals. It means it connects to roaming frequently while I am at my home and deducts balance on its own. The mobile data is completely switched off and there are no VAS activated on my no. as per aircel customer care.
I found out that I am not the only one to face this issue in my area, my 3 cousins and a friend of mine who lives in the same locality are facing the exact same issue with their aircel no. So the problem is really on Aircel networks side. Please provide us with a solution ASAP or else porting the no. to some other operator will be the last option for us. Was this information helpful? | |
Aircel customer support has been notified about the posted complaint. | |
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in