Aircel India — unnecessary activation and Deduction of Balance

Asif Ansari

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

my self Asif Ali and My mobile number is [protected] . unnecessary activation and Deduction of Balance with in 15 days on my number 2 feb 2015 and 14 feb2015. Rs 80 balance now deducted, even i called so many times to customer care these type o[censored]nessary activation They are not responding, So i want my money back as soon as possible, Thanks.

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Aircel customer support has been notified about the posted complaint.

Feb 17, 2015

Updated by Asif Ansari They refund only 14 feb 15 deducted amount i.e 30 rs .
But the reamining deduction of 2 feb 15 i.e 50 rs was still not refunded...on my number [protected]

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Asif,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Asif,

SR:1-[protected]

Kindly note that VAS service VIDEO TALKIES has been activated from customers end through WAP.An amount of Rs.30 has been credited to customers account as one time good will gesture.

Regards,
Aircel