[Resolved]  Aircel — INTERNET DATA PACK

Address:Patna, Bihar

Dear sir/Mam, Yesterday I have recharged Rs. 393/- internet 3G data pack on my cell no. [protected] and amt rs. 393/- debited from saving a/c. But internet data pack not activate on my cell. Many time called customer care executive but not given me solution. Kindly help me regarding this. MANISH KUMAR SINGH
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
207:Txn No. BHR15040411312300086 to Recharge MRP 393 is successful . TT= 0 INR, New Balance 0.01 INR, P.F 349.77 INR, Service.Tax 43.23 INR. After amt deduction I have received a confirmation SMS above on mentioned but data pack not activated on my cell no. 7277852218 My email id is [email protected] Mob no. 7277852218 Plz activate my net pack on my cell no 7277852218. Also I have a received a fake call from cell no. 917250906010 regarding for refund. Plz check.
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Aircel 1 no mother fauker, bakchod, Sala hamari employees... Of this company.. Everything is bad service... Didn't take any responsibility. Done my recharge 78 rs net pack from online... But don't get my net pack then call 198... Tell him why I didn't get my net pack.. He said me... I am sorry sir... 78 rs ka hamara pass kuchh Esa net pack hai Nahi.. I said... Hello sir.. I got the information from online website. Again he said, sorry Mera system pe Esa Koi 78 rs ka pack Nahi dekhai DE raha hai... Sala uska make chod.. Usko computer chalane Nahi aata hai.. Aur dubara jab Mai ledki ko call Kiya balance
Vibha mei... She said me, sorry sir technical problems ke Liya up ka net pack nehi mil raha hai... She said me.. Sir u will refund the money within 8 hours but still I trying to get the money bloody company.. Sala n Sali bakchod n illiterate person... They are not understand what should do for public... I think this fake company.. That's why didn't take responsibility for common people.
Without my confirmation how can u closed my complain mark as a resolved.

207:Txn No. BHR[protected] to Recharge MRP 393 is successful . TT= 0 INR, New Balance 0.01 INR, P.F 349.77 INR, Service.Tax 43.23 INR.


After amt deduction I have received a confirmation SMS above on mentioned but data pack not activated on my cell no. [protected]

My email id is mani.[protected]@gmail.com
Mob no. [protected]

Plz activate my net pack on my cell no [protected].

Also I have a received a fake call from cell no.[protected] regarding for refund. Plz check.
Its very disgusting i have already given to you complete information.

Plz resolved my problem otherwise i m going to complain to senior authority.
Hi mani.[protected]@gmail.com,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Mani,

Oue team contacted you and as per you your issue resolved now, As benefit has already been credited.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information