[Resolved]  Aircel — Internet misguided

Address:Bangalore Rural, Karnataka, 560058
Website:m.aircel.com

Dear customers cheaters,
I got a message regarding 1gb internet for 97rs and it is validity for 28days but i got only 3 days validity
Note before recharge i called customer care on 10.35pm on yesterday regarding plan n validity he told do a easy recharge you will get a 1gb for 28days i cleary asked please go through call record it is customer care executive problem
He gave wrong information take a critical actions
Later i called once again to customer care he told in message 1gb offer validity up to 28days their is no up to in message aircel is cheating customers by giving misleading information
Later i told connect a call to your supervisor he told k n disconnected my call so i decided if i am not get a validity for 28days i never use aircel once again in my life and suggest my friends and family also to boycott the aircel it is cheating company presently my friends are using aircel i will brain wash and convert to other sim, i will put into social media please do not use aircel ever again my aircel no [protected]
I will raise a compliant in consumer court
My new no
[protected]
+1 photos
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Nov 8, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
Aircel Customer Care's response
Dear Nataraj z,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Recharge Date:

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 17, 2016
Aircel Customer Care's response
Dear Nataraj z,

We have verified the account and found that the validity is already extended for 28 days as mentioned in the SMS.

Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

Unnecessary this number [protected] always call me. Please block this number .every time this user call.
Aircel Customer Care's response, Oct 6, 2016
Verified Support
Dear Sradhanjali Sahoo,

We would like to inform you that we are not able to help you in this case you have to file an FIR regarding the same.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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