Aircel — INTERNET PROBLEM,NOT WORKING SINCE WEEK

Address:New Delhi, Delhi

I RECHARGED MY NO. FOR 1 GB DATA CARD INTERNET PLAN LAST WEEK, WHEREIN I WAS ABLE TO SURF FOR 3-4 DAYS, BUT FROM LAST 6-7 DAYS I AM NOT ABLE TO USE INTERNET AS ITS NOT CONNECTING AND I HAVE ALSO INSTALLED ALL THE GPRS SETTING BEING SEND BY CUSTOMER CARE DEPTT.. KINDLY LOOK INTO THE MATTER . DETAILS NAME;SUSHREE BISWAL PH NO.[protected]
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Hi bijlani,

Thank you for reaching us at Social Care.

We have forwarded your request the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear SUSHREE BISWAL

We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.
Alternate No:
Problem faced in laptop/Mobile phone:
Error message received if any:
Handset Model & Brand:
Location (including nearest landmark where issue is witnessed)
Duration of issue (problem since when)
issue with a specific website or all website
Browser being used (Default phone browser or Chrome /Dolphin etc.)

Warm Regards
Aircel Social Care Team
Dear SUSHREE BISWAL,

We would like to inform you that as per our records you have no data volume on your account.

Pls share the below given required details:
Recharge Amount
Recharge Date & Time

Warm Regards
Aircel Social Care Team

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