[Resolved]  Aircel — Invalid balance deduction for call rate cutter

Address:	Alwar, Rajasthan, 301019
Website:	aircel

On 30 june 2016 rs 79 was deducted from my account for call rate cutter pack which was not activated by me. Since then i am trying to reach out to customer care people but they only say that the balance is non refundable.
Now, my question is if i would have activated that pack then i would have called a lot from taht no. Plesae check my last calls. There won't be more than 6-7 calls in last 15 days.
I would request you to please provide my balance of rs.79 which is wrongly deducted as i never go for any packs. I don't know how it has been activated but it is not activated by me.