[Resolved]  Aircel — Invalid detection of amount

Address:Dindigul, Tamil Nadu, 624619

Hi am a customer of aircel for 13 years and as everyone knows your support and process sucks to its core.
I have moved to bangalore so am using this mobile for backup purpose... Internet is disabled.Hardly am using the mobile for outgoing.
Am keep on getting flash message from aircel and they are detecting 5 Rs every time.
Support people telling that I have send an ISD sms..
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Apr 20, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Mar 09, 2017
Updated by Mani Kandan K
Forget to mention by Mobile number [protected]
Mar 09, 2017
Updated by Mani Kandan K
Even I opted for mobile portability they they haven't replied... Otherwise I want that 100 Rs to be credited back
Verified Support
Mar 09, 2017
Aircel Customer Care's response
Dear Mani Kandan K,

We are forwarding your concern to the team. Meanwhile, please share if received any message upon deduction.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Mar 16, 2017
Aircel Customer Care's response
Dear Mani Kandan K,

Our team tried to contact you but no one answers the call.We would like to inform you that Rs.5/- deducted from your number towards ISD SMS charges.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have post paid Aircel connection.

Number: [protected]

Please deactivate my number. I have visited Aircel outlets, nobody helps. I have no time visit.

I have cleared my bills. I will remove sim card from my mobile. I am not responsible if they send bills .
Aircel Customer Care's response, Mar 10, 2017
Verified Support
Dear Soundaircel,

We would like to inform you that as per the procedure and security reasons (of your own), you need to visit the nearest Aircel store with a valid ID proof to get your connection deactivated. Further, please let us if facing any issue at the Aircel store for the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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