[Resolved]  Aircel — Lost money but never got rate cutter activated 2 times

Address:Nawada, Bihar, 805109

Dear sir i am complaining about the aircel mobile network. I 'be activated 9 rupees rate cutter once but it cost me the money but didn't got the benefits after few days i've recharged with 16 rupees rate cutter which has 20p/min offer i 've the activation msg dated 09/06/2017. But never got the benefits yet and still suffering from costly call rates. So sir please help me because i don't want recharge more in this no. From now.
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Jul 23, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jun 08, 2017
V.Ravindran's response
Deduction of data package can 67
Verified Support
Jun 13, 2017
Aircel Customer Care's response
Dear Customer (shinemaza),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team
Verified Support
Jun 14, 2017
Aircel Customer Care's response
Dear V.Ravindran,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jun 15, 2017
Aircel Customer Care's response
Dear Customer (shinemaza),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Verified Support
Jun 22, 2017
Aircel Customer Care's response
Dear V. Ravindran,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
Complaint comments 

Comments

I put 67 data package for two times as one time offer, l already complaint not to deduct cn67 data package amount even though they detucted 67 rs for data pack on yesterday, kindly reimburse that, and advise not defect any data package automatically for cn 67
Aircel Customer Care's response, Jun 14, 2017
Verified Support
Dear V.Ravindran,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jun 22, 2017
Verified Support
Dear V. ravindran,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
[protected]@gmail.com
Aircel Customer Care's response, Jun 15, 2017
Verified Support
Dear jain akshay,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jun 23, 2017
Verified Support
Dear jain akshay,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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