[Resolved] Aircel — Main balance detected

shalini shal

from Chennai, Tamil Nadu

Address:

560102

I have not activated any plan for ryt now n today but frm ur side u guys hav defected frm my main balance tis is seriously worst way u guys r doing u guys r not understanding customers emergency an ur not supposed to detect frm main balance u guys r really giving us vry worst services I'm not at all happy wit ur services guys plz refund d detected balance to my main balance

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Oct 15, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2016

Aircel Customer Care's response Dear shalini shal,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Sep 10, 2016

Aircel Customer Care's response Dear shalini shal,

We would like to inform you that Rs.21/- has been deducted towards default SMS post free benefits. we regret to inform you that the charges found correct, hence we are unable to process the refund.

Thanks and Regards
Aircel Social Media Team