[Resolved] Aircel — Main balance is deducting | |||
Not working local std pack of 197 My Aircel number is - [protected] I have recharge with 197 rupees pack of 30000 local/std sec and 10000 local Aircel to Aircel pack on 4th december but from 8th december my balance is deducting and now my balance is 0. I have still 323 local std min and 146 min A2A validity 31 december but When I called any number it ends. Was this information helpful? | |||
Jan 30, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 10, 2016 Aircel Customer Care's response Dear KrupssKGV, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 14, 2016 Aircel Customer Care's response Dear Mbcmurthi, We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue: Date & Time of deduction: Any message received upon deduction: Further, we request you to please visit your nearest Aircel store to know the call details of your number. Thanks and Regards Aircel Social Media Team Verified Support Dec 26, 2016 Aircel Customer Care's response Dear KrupssKGV, We would like to inform you that you had taken 3G data pack on 8th due to which you were not able to avail 2G benefits. Now since that 3G pack has expired you can avail the 2G free Local/STD sec now. Thanks and Regards Aircel Social Media Team Verified Support Dec 30, 2016 Aircel Customer Care's response Dear Customer (Mbcmurthi), We would like to inform you that per Talk Time Aircel loan rs:12 taken from your number, hence balance dropped correctly as per the tariff. Warm Regards, Aircel Social Media Team Verified Support Dec 30, 2016 Aircel Customer Care's response Dear Customer (Mbcmurthi), We would like to inform you that per Talk Time Aircel loan rs:12 taken from your number, hence balance dropped correctly as per the tariff. Warm Regards, Aircel Social Media Team | |||
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team