Aircel — Mental Harassment for the Paid Bills

Hi Sir, This is Rakesh Gupta, this is with regards to my postpaid number [protected], firstly you have billed wrongly of 32K on my postpaid connection, even though your executive came and used harsh words as well as raised his hands for this payment into my office. We had agreed to amount and paid the same in Dec 2012. as I dont have time to take necessary steps against aircel, however still the amount is showing as pending, and your executive Sanjay collection head always saying it will be get clear in one week or so..but its been already so many months, it has not been resolved. I have also dropped mail, when my issue was not resolved by Sanjay. So many times I have visited to your Begumpet office also, but their also I got the answer that it will get resolved. Can anybody tell me when it will be show as nill, as your executives are calling to my friends and relatives for the same. When I already paid the bill, that too for wrong billing, why I am getting so much of metal harassment. Can you please help me to clear the same ASAP.