Aircel — Message cannot send to any number and unable to connect to 198&121

BALENDU KUMAR

from Bengaluru, Karnataka

Address:

560102

Aircel my number is [protected] i have the same problem with 15 days and i talked to customer care around 50 times but they just wasted my time and i not want to loose this number otherwise i throw this sim. So i request you to take my concern seriously and solve asap. Exactly i don't know from when i unable to send message to any number but when i came in roaming on 7th july 2016 i tried to send sms to my friend the sms get saved in my outbox then i tried to send to 121 and call 198 complaint number but i can't get any output.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(BALENDU KUMAR),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Signal Bars:
Current Balance:
All Numbers or specific Number(Sample Number):
Problem Faced Indoor/Outdoor:
Specific Location with Landmark:
Handset brand and model:
Duration of issue:
Able to send SMS on the sample from different number:
Network latched to(while in roaming):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(BALENDU KUMAR),

We have checked and found that you're using wrong SMS center number and the correct number is[protected].

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team